Warranty

Nieu Cabinet Door Products (MDF Fronts, Floating Shelves, TFL Fronts and Dovetail Drawer boxes) are warranted to be free from manufacturing defects for a period of 3 (three) years from date of shipment, provided that (1) the defective product was used as recommended and in accordance with approved installation and operating practises (2) the defect does not result from water damage, abrasion or other wear and tear, or mis-use, abuse, negligence, alterations, extreme environmental conditions such as excessive exposure to sunlight/water/heat/cold, improper storage, handling or installation. (3) written notice of the defects is delivered to Nieu Cabinet Doors during such 3 (three) year period. Nieu Cabinet Doors sole obligation in the event of a breach of warranty shall be to replace the defective product, or at Nieu Cabinet Doors option, to repay the purchase price of the defective product. Additionally, the warranty does not cover damage, warping, or discoloration as a result of smoking in the home. The warranty is given to the original purchaser of the products furnished by Nieu Cabinet Doors and is not transferable.

Restrictions

The warranty only covers defects as specified herein and does not include defects or damages attributable to installation, misuse or normal surface weathering, or defects or damages caused by accidents or fire or other casualty or Acts of God, or any other causes or occurrences beyond the manufacturer’s control. The exclusive remedial action provided for the customer hereunder shall be repair or replacement of the components as are found to be defective. Our warranty does not cover installation labour fees.

The warranty also applies to warping of doors if the warp exceeds:

  • Fronts 0-32” in height, maximum warp of 1/16”
  • Fronts 32”-60” in height, maximum warp of 1/8”
  • Fronts 60” to 72” in height, maximum warp of 3/16”
  • Fronts over 72” in height, no warranty against warping

Filing a Claim

To submit a claim of this warranty, the original purchaser must provide Nieu Cabinet Doors Inc. with (a) a written notice of claim under this warranty, and (b) within 90 days after notice of claim, provide Nieu Cabinet Doors Inc. the defective product at its place of business. Under any circumstances, the costs of shipping the units to and from the manufacturer shall be paid for by the customer.

Limitations

Limitation of Liability: It is understood and agreed that manufacturer’s liability, whether in contract, in tort under any warranty, in negligence or otherwise, shall not exceed the return of the amount of purchase price for the defective item paid by purchaser and under no circumstances shall seller be liable for special, indirect, or consequential damages. No action, regardless of form, arising out of the transactions under this agreement may be brought by the purchaser more than three years after the cause of action has accrued.

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